Process of Vendor Engagement for E-Commerce Marketplace
Vendor Engagement is the most crucial job in E- Commerce marketplace. Marketplace is a platform to companies to negotiate on behalf of them for best reasonable price for purchases. Marketplace provide them with various facilities which include find vendors, approach, educate, clear vision, registration and ongoing support.
They have vendor managers who perform this role by maintaining and reviewing this process by checking record of all products, costs, deliveries, inventories and ongoing support. First of all, Vendor managers find vendors, prepare their list and, then approach them through calling.
Its next step is to convince them about each and every detail of concerned portal. In this whole step, they educate them about concerned portal and its policies which include shipping, payment, return, refund and privacy of products. After that, they make the vision of their portal very clear to them like whether the portal has any growth plans or advertisement plans.
After getting confirmed, they tell them about further steps. Foremost step is guiding them to register with their portal. After all these steps, vendor managers start working on various services asked by them. One main service is listing of products. Other services comprises of photography, image editing, preparing data sheet and uploading of products. They make sure that photography is done with the aid of finest cameras. They also make sure that image editing has white background.
Inventory and pricing are two such things which can be changed with time according to the needs of the company. They even provide ongoing support with the help of E- mail, Skype, Voice and Team weaver. Vendor managers make sure that all the problems are solved peacefully between company and vendors and also maintaining a healthy relationship so that both can work together in future with same trust.